SALES

5.0

SERVICE

4.5

229 ratings and 131 comments received in the last 90 days.

17 September 2025

The person i was dealing with left for another part of the business and i felt that i got conpletely disregarded until i voiced my dissaproval. Alot of i will get in touch with you on this day but never happened. Had to chase up updates.

17 September 2025

On busy period there was no support available however they did follow up the next day

13 September 2025

Ahmid gave us excellent service throughout the purchase of our new car. The offer of a test drive was probably key in us deciding on the car.

12 September 2025

The service I had at Eastern BMW Edinburgh was outstanding and my sales Rep: Ahmid went over and above at every stage of the process to get me exactly the car I wanted and the specs I wanted. It was a first class professional experience.

12 September 2025

Everything was explained perfectly at purchase and at delivery of my new car especially being explained too regarding features of the car Ahmid did a great job by being so professional in his job

10 September 2025

explained matters clearly, and took us through the purchase procedure

09 September 2025

Excellent customer service from Thomas

05 September 2025

I needed quick stock mobility car got it within 2 weeks

04 September 2025

Great customer service and love the car

03 September 2025

Ewan Swanson provided us with everything we required. Excellent service

21 September 2025

Very thorough with the booking in process.

19 September 2025

Stress free, great communication and a friendly service.

18 September 2025

As noted above, I received a high-quality service from the entire team, from the beginning of the process to the end.

16 September 2025

Excellent service thanks

15 September 2025

Very helpful and efficient

14 September 2025

Always received good advice and guidance on issues

13 September 2025

Felt like you knew what was going on and I didn't have to manage the process unlike Peter Vardy

13 September 2025

Would be 5 stars but was hanging around waiting to be seen a bit too long A query over alloy wheel cover not resolved.

09 September 2025

Top staff

07 September 2025

Steven Marshall service manager dealt with a small issue very professionally and very quickly. Super impressed.

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